Error Messages

Other Errors

The Xbox 360 – Beyond Common Errors

The Xbox 360 is fraught with different errors.  The 3 red light error (Red Ring of Death) is by far the most infamous, overshadowing errors such as the 1 red light error and 2 red light error.  However, while these are the most common, there are other errors associated with the console.  In fact, there are numerous error codes and sub-codes that can be used to help identify the problem.  While the number of flashing red lights is important, as is the error code, the sub-code can help you narrow your search for a fix.

Sub-Codes for Xbox 360 Errors

The following list of sub-codes can help you identify what is wrong with your console and determine the appropriate steps to take to deal with the error.  The secondary error code is also displayed using the LEDs on the front of the console (the Ring of Light).  However, you will have to take steps to determine what the code is.

First, turn on your console and wait for the Ring of Light to begin flashing.  Now, while the lights are flashing, press and hold the small white SYNC button on the front of the console, while simultaneously pressing the eject button (remove any game discs prior to this procedure).  The LEDs will now flash the first number of the sub-code.

Once you have obtained the first number, press and hold the eject button a second time.  This will display the second number.  Repeat these step a total of four times (that is twice more from this point).  The sub-code will be 4 digits long.
One red light equates to the number 1
Two red lights equate to the number 2
Three red lights equate to the number 3
Four red lights equate to zero (there is no 4).
Here are the known sub-codes that you may find:
0001 - This indicates a problem with your power supply.
0002 - This indicates a problem with the network interface (Ethernet port).
0003 – This indicates a problem with voltage and can be the GPU, CPU or PSU.
0010 - Indicates an issue with the Southbridge chip (usually related to incorrect solder/soldering method). 
0011 - Indicates that the CPU chip is overheating.  This error can be displayed if you did not replace all 8 long screws during the X-clamp fix or tighten them all the way. 
0012 – Indicates that the GPU chip is overheating.
0013 - Indicates that the RAM is overheating.
0020 – Unknown cause, though overheating is suspected.
0021- Indicates one of two DVD drive errors.  This can be a problem with an incorrectly applied firmware update or it can apply to a GPU error caused by incorrect seating in the motherboard.  The X-clamp fix is used to fix this problem.
0022 – Indicates a CPU chip error generally caused by poor seating on the motherboard.  Use the X-clamp fix to rectify the error. 
0023 – Indicates an unknown problem.
0030 – Indicates a problem with overheating/temperature control unit.
0031 – Indicates an unknown error.
0032 – Indicates an unknown error.
0033 – Indicates an unknown error.
0100 – Indicates an unknown error.
0101 – Indicates an unknown error.
0102 – Indicates an error with the GPU or CPU, though it is generally ascribed to improper seating of the chips on the motherboard.  Use the X-clamp fix to repair this condition. 
0103 – Indicates a problem with the GPU chip, usually involving the soldered connection with the motherboard.  The X-clamp fix repairs this issue. 
0110 – Indicates an error with the RAM in the console, usually related to soldering.
0200 – Indicates an unknown error.
1000 – Indicates a problem with software or firmware.  SATA cable errors can also cause this code. 
1001 – Indicates DVD drive timeout error or incorrect firmware. 
1002 – Indicated DVD drive error, usually ascribed to incorrectly updated firmware. 
1003 – Indicates hard drive error, usually involving the connections inside the console.  Occasionally, this error refers to an actual problem with the hard drive. 
1010 – Indicates a hard drive error, usually relating to E68. 
1011 – Indicates an unknown error.
1012 – Indicates an unknown error.
1013 – Indicates possible dashboard update error.
1020 – Indicates unknown error.
1021 – Indicates unknown error.
1022 – Indicates possible problem with the ANA chip, though it can also indicate a problem with overheating.  The X-clamp fix is used to rectify the situation. 
1023 – Indicates DVD drive error; usually referring to no DVD connection or bad connection. 
1030 – Indicates bad Ethernet port controller chip. 
1031 – Indicates unknown error.
1032 – Indicates unknown error. 
1033 – Indicates a problem with the GPU and CPU, usually involving poor seating on the motherboard.  Use the X-clamp fix to repair this.